SHIPPING POLICY

SHIPPING POLICY

DESTINATIONS

We currently ship to all 50 US states, including Hawaii, Alaska, and US territories.

PROCESSING TIME

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

SHIPPING OPTIONS

  • Standard Shipping (3–5 business days) — $15
  • Express Shipping (1–2 business days) — $35
  • Free Standard Shipping on orders over $500

PACKAGING & INSURANCE

Every order is securely packaged and fully insured during transit. High-value items ship with signature confirmation required.

TRACKING

All orders include tracking via UPS, FedEx, or USPS Priority. You'll receive a tracking number via email once your order ships.

DELIVERY ISSUES

If your package is lost, damaged, or delayed, contact us immediately at themaisonchrome@gmail.com. We'll work with the carrier to resolve any issues quickly.

QUESTIONS?

For shipping inquiries: themaisonchrome@gmail.com