SHIPPING POLICY
SHIPPING POLICY
DESTINATIONS
We currently ship to all 50 US states, including Hawaii, Alaska, and US territories.
PROCESSING TIME
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
SHIPPING OPTIONS
- Standard Shipping (3–5 business days) — $15
- Express Shipping (1–2 business days) — $35
- Free Standard Shipping on orders over $500
PACKAGING & INSURANCE
Every order is securely packaged and fully insured during transit. High-value items ship with signature confirmation required.
TRACKING
All orders include tracking via UPS, FedEx, or USPS Priority. You'll receive a tracking number via email once your order ships.
DELIVERY ISSUES
If your package is lost, damaged, or delayed, contact us immediately at themaisonchrome@gmail.com. We'll work with the carrier to resolve any issues quickly.
QUESTIONS?
For shipping inquiries: themaisonchrome@gmail.com